okboji Privacy Policy

1 Introduction and Scope

okboji ("we", "us", or "platform") is an online gaming and entertainment service provider operating in Bangladesh. This privacy policy ("policy") describes what information we collect about you, how we use that information, and how we keep it secure when you visit our website okboji.lat, register, or use any of our services.

By using our platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services and contact our support team.

This policy applies only to individuals who are 21 (twenty-one) years of age or older. We do not knowingly collect any personal information from minors.

2 Information We Collect

We may collect various types of information from you. This information is divided into two main categories:

2.1 Information You Provide Directly

Information you voluntarily provide when you register on our platform or use our services:

• Full name and date of birth
• Email address and mobile number
• Documents required for identity verification (national ID card, passport)
• Payment information (bKash, Nagad, Rocket, or Upay number)
• Account password (stored in encrypted form)
• Messages or requests sent to our support service

2.2 Automatically Collected Information

When you visit our website, certain technical information is collected automatically:

• IP address and device identifier
• Browser type, version, and operating system
• Cookie and session data
• Time, pages visited, and navigation history on the website
• Gaming activity and transaction history
• General location information about your device (such as country or region)

3 Purposes for Using Information

We use the information we collect for the following purposes:

3.1 Account Management and Service Delivery

• To create, verify, and maintain your account
• To process deposits, withdrawals, and other financial transactions
• To manage gaming services, bonuses, and promotional offers
• To provide customer support and resolve complaints

3.2 Security and Compliance

• To prevent fraud, manipulation, and money laundering
• To prevent minors from using the platform
• To protect account security
• To comply with applicable laws and regulations

3.3 Service Improvement and Personalisation

• To display games and offers based on your preferences
• To improve platform performance
• To identify and resolve technical issues
• To conduct analytics for evaluating service quality

3.4 Communication and Marketing

• To send important account updates and security notifications
• To send promotional offers and information about new features with your consent
• To provide responsible gaming information and support

4 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.

4.1 Types of Cookies

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember your preferences (such as language).
• Analytics cookies: Collect usage statistics about the platform to help improve our services.
• Marketing cookies: Used to show relevant advertisements and offers based on your interests.

You can disable non-essential cookies by changing your browser settings. However, this may limit some features.

5 Data Sharing and Third Parties

We do not sell or rent your personal information. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with payment services such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology service providers: With trusted partners for server hosting, security, and analytics services.
• Legal authorities: To relevant authorities in the case of a court order or legal obligation.
• Fraud prevention: With security services to detect fraud.
• Business transfers: With relevant parties in the event of a company merger or acquisition, provided this policy remains in effect.

Third-party service providers are contractually obligated to maintain the confidentiality of your information and may only use it for the specified purpose.

6 Data Protection and Security Measures

okboji applies industry-standard technical and administrative measures to ensure the security of your personal information:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology.
• Password hashing: Your password is never stored in plain text — it is protected using advanced hashing methods.
• Access controls: Only authorised staff can view information on a need-to-know basis.
• Firewall and monitoring: 24-hour system monitoring and intrusion detection.
• Regular security testing: Periodic security audits are conducted to identify potential vulnerabilities.
• Two-factor authentication: An additional verification layer to protect your account.

While we are committed to providing maximum security, no method of data transmission over the internet is 100% secure. We will notify you of any security breach in accordance with applicable rules.

7 Data Retention Period

We retain your personal information for as long as it is necessary or legally required:

• Information for active accounts is retained while the account remains active.
• Even after an account is closed, financial transaction records are retained for a minimum of five years as part of our legal obligations.
• Security-related logs are kept for a reasonable period.
• Marketing communication data can be deleted at any time upon your request.

Once the retention period ends, data is securely deleted or anonymised.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you. If you submit a request through our support team, we will provide a summary.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you have the right to correct it through your account settings or by contacting our support team.

8.3 Right to Deletion

In some cases, you may request that your information be deleted. However, we may be required to retain certain information for a specified period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You have the right to unsubscribe from marketing emails or notifications at any time. Essential account notifications will continue to be sent.

8.5 Right to Data Portability

In certain circumstances, you may request your information in a structured, commonly usable format.

To exercise any of the above rights, please contact our support team. We will respond to your request within 30 (thirty) business days.

9 Privacy of Children and Minors

The okboji platform is strictly for individuals who are 21 (twenty-one) years of age or older. We do not knowingly collect any personal information from minors.

If we learn that a minor is using our platform, their account will be closed immediately and any collected information will be deleted.

If a parent or guardian believes their minor child has used our platform, please notify our support team immediately.

10 International Data Transfers

Due to our server and technology infrastructure, your information may sometimes be stored or processed on servers outside Bangladesh. Wherever data is transferred, we ensure it is protected according to security standards consistent with this privacy policy and applicable law.

When selecting third-party service providers, we evaluate their data protection practices and ensure the protection of your information through contracts.

11 Third-Party Links and Services

Our platform may include services from game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming. These game providers have their own privacy policies, for which we are not responsible. We recommend that you read the privacy policy of any third-party service before using it.

Payment service providers such as bKash, Nagad, Rocket, and Upay have their own data protection policies that apply to transactions on their platforms.

12 Policy Changes and Updates

We may update this privacy policy from time to time. For any significant changes, we will:

• Update the date of the new version on this page.
• Notify registered users by email.
• May request your consent to the new policy the first time you log in.

If you continue to use the platform after changes are made, you will be considered to have accepted the revised policy. For significant changes, we will seek your explicit consent.

13 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our privacy and data protection team is ready to assist you.